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17 measures to support “artificial intelligence + consumption” and promote AI into public life

商务部等八部门发布《关于加快“人工智能+消费”发展的实施意见》,提出17项具体举措,从供需两侧发力,促进人工智能在消费领域的广泛应用,满足人民美好生活需要。

Today (18th), eight departments including the Ministry of Commerce issued the “Implementation Opinions on Accelerating the Development of “Artificial Intelligence + Consumption”.
Focusing on five aspects, including increasing the consumption of artificial intelligence + goods and expanding the consumption of artificial intelligence + services, the opinion proposes 17 specific measures, aiming to promote the entry of artificial intelligence into thousands of households and businesses and better meet people’s needs for a better life.

This “Opinion” focuses on both supply and demand, and successfully breaks through the structural blockage of “products but no market” or “demand but no supply” in the application of artificial intelligence.

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In the field of commodity consumption, the “Opinions” proposed a series of forward-looking measures.
The first is to expand the supply of smart terminals and promote the transformation of consumer electronics products from functional to smart.
This means that the mobile phones, computers and other devices we use in the future will have more powerful intelligent functions, bringing more convenience to our lives.
At the same time, we will lay out a new track for humanoid robot consumption and accelerate the penetration of robots from industrial scenarios to consumer scenarios.
Imagine that in the future there may be intelligent robots in our homes to help us do housework, take care of the elderly and children, etc.
In addition, we build a product launch platform to promote the introduction of new products, create a full-scenario linkage ecosystem of “people, cars, and homes”, and integrate AI with cutting-edge technologies such as brain-computer interface and augmented reality to develop and launch a number of internationally leading new products.

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In the field of service consumption, the “Opinions” put forward a number of pragmatic measures around the five major scenarios of home, elderly care, cultural tourism, accommodation and catering, and education.
For example, we are studying the inclusion of smart home and service applications in the “Good House” construction guidelines to make our living environment more intelligent.
Guide elderly care service institutions to use artificial intelligence technology, lay out information management, intelligent security and other technical systems, and equip intelligent nursing robots, rehabilitation robots and other products to improve the quality and efficiency of elderly care services.
Apply artificial intelligence technology to improve the convenience of hotel check-in services for overseas personnel and provide strong support for the development of the tourism industry.

Lin Jian, deputy director of the Institute of International Trade and Economic Cooperation of the Ministry of Commerce, said that service consumption is the core driving force for my country’s consumption growth, but insufficient high-quality supply is still the main shortcoming.
The introduction of artificial intelligence is expected to break through the bottleneck of high labor costs and low standardization in service consumption.
The wide coverage of the five major scenarios shows that AI is accelerating its penetration from consumer retail to public services and life services.

In the field of business innovation, focusing on the three key links of retail, e-commerce and logistics, the “Opinions” propose to embed technological innovation into the transformation and upgrading of the existing business system, further leverage the scenario advantages of e-commerce in artificial intelligence applications, combine smart business construction with urban renewal and the improvement of rural circulation systems, and further improve the efficiency of circulation organizations and consumption fulfillment capabilities.

In terms of promotion and environmental protection, the “Opinions” propose the construction of “artificial intelligence + consumption” clusters and AI experience centers, and require coordination with existing policies such as purchasing new digital products and replacing old ones with new ones, to promote the popularization and application of artificial intelligence technology in the consumer field.

Lin Jian, deputy director of the Institute of International Trade and Economic Cooperation of the Ministry of Commerce, also said that the “Opinions” use multi-department collaboration to build a policy framework of “artificial intelligence + consumption”. In the long run, it will help open up policy channels for technological innovation and consumption upgrading, promote the growth logic of consumption from relying on external stimulation to relying on technological empowerment, and have far-reaching strategic value for building a new dual-circulation development pattern dominated by domestic demand.

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