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17 measures to support the development of “artificial intelligence + consumption” and promote AI to enter thousands of households

商务部等八部门发布《关于加快“人工智能+消费”发展的实施意见》,提出17项具体举措,从供需两侧发力,促进人工智能进千家万户、进千商万店,满足人民美好生活需要。

On the 18th, the Ministry of Commerce and other eight departments issued the “Implementation Opinions on Accelerating the Development of “Artificial Intelligence + Consumption”, which proposed 17 specific measures focusing on five aspects: increasing the consumption of artificial intelligence + goods and expanding the consumption of artificial intelligence + services, aiming to promote the entry of artificial intelligence into thousands of households and thousands of stores, and better meet the people’s needs for a better life.

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This “Opinion” focuses on both supply and demand, and successfully breaks through the structural blockage of “products but no market” or “demand but no supply” in the application of artificial intelligence.
In the field of commodity consumption, the “Opinions” put forward a series of important measures.
The first is to expand the supply of smart terminals and promote the transformation of consumer electronics products from functional to smart.
This means that the mobile phones, computers and other devices we use in the future will have more powerful intelligent functions and can better meet our diverse needs.
At the same time, we will lay out a new track for humanoid robot consumption and accelerate the penetration of robots from industrial scenarios to consumer scenarios.
Imagine that in the future, there may be intelligent robots accompanying us in our homes to help us complete various household chores.
In addition, we build a product launch platform to promote the introduction of new products, create a full-scenario linkage ecosystem of “people, cars, and homes”, and integrate AI with cutting-edge technologies such as brain-computer interface and augmented reality to develop and launch a number of internationally leading new products.

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In the field of service consumption, the “Opinions” put forward a number of pragmatic measures around the five major scenarios of home, elderly care, cultural tourism, accommodation and catering, and education.
For example, we are studying the inclusion of smart home and service applications in the “Good House” construction guidelines to make our living environment more intelligent.
Guide elderly care service institutions to use artificial intelligence technology, lay out information management, intelligent security and other technical systems, and equip intelligent nursing robots, rehabilitation robots and other products to improve the quality and efficiency of elderly care services.
Apply artificial intelligence technology to improve the convenience of hotel check-in services for overseas personnel and provide tourists with a better experience.

Lin Jian, deputy director of the Institute of International Trade and Economic Cooperation of the Ministry of Commerce, said that service consumption is the core driving force for my country’s consumption growth, but insufficient high-quality supply is still the main shortcoming.
The introduction of artificial intelligence is expected to break through the bottleneck of high labor costs and low standardization in service consumption.
The wide coverage of the five major scenarios shows that AI is accelerating its penetration from consumer retail to public services and life services.

In the field of business innovation, focusing on the three key links of retail, e-commerce and logistics, the “Opinions” propose to embed technological innovation into the transformation and upgrading of the existing business system, further leverage the scenario advantages of e-commerce in artificial intelligence applications, combine smart business construction with urban renewal and the improvement of rural circulation systems, and further improve the efficiency of circulation organizations and consumption fulfillment capabilities.

In terms of promotion and environmental protection, the “Opinions” propose the construction of “artificial intelligence + consumption” clusters and AI experience centers, and require coordination with existing policies such as purchasing new digital products and replacing old ones with new ones, to promote the popularization and application of artificial intelligence technology in the consumer field.
Lin Jian also said that the “Opinions” built a policy framework of “artificial intelligence + consumption” through multi-sector collaboration. In the long run, it will help open up policy channels for technological innovation and consumption upgrading, promote the growth logic of consumption from relying on external stimulation to relying on technological empowerment, and have far-reaching strategic value for building a new dual-cycle development pattern dominated by domestic demand.

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